The Financial Conduct Authority began its work in April 2013 with a post-crisis mandate to take pre-emptive action against firms.
When problems occur, the FCA increasingly takes disciplinary action against individual senior managers as well as against the firm. Most of these cases are tragedies - if the individuals concerned understood the likely outcome they would have behaved differently.
This book sets out the psychology of the FCA and covers the 'hot spots' that senior management and their compliance officers need to get right.
