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Mediation Skills & Techniques 3rd ed


ISBN13: 9780409348255
Previous Edition ISBN: 9780409339895
Published: December 2019
Publisher: LexisNexis Australia
Country of Publication: Australia
Format: Paperback
Price: £75.00



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Mediation Skills and Techniques provides expert guidance on the practical operation of the mediation process, with particular reference to the skills and techniques that can be used by mediators to assist parties in their decision-making. It deals systematically with all aspects of mediation procedure, covering a wide range of planning, precautionary and trouble-shooting methods relevant for practice. Skills and techniques are correlated with the National Mediator Accreditation Standards. The book explains key features of the mediator’s role: understanding, diagnosing and defining the conflict; the importance of creating the best possible climate for parties to resolve disputes; facilitation of the parties’ communications and negotiations; and dealing with the unexpected. Practical examples and case studies are provided to illustrate important points and a range of documents and precedents are provided in the appendices.

The third edition has been fully revised and includes, for the first time, references to mediator standards in Hong Kong and Singapore; revised mediation models, insights from cognate disciplines; management of mediation disruptions; visions of future mediator practice; and additional examples and case studies.

Subjects:
Mediation
Contents:
Mediation and Mediators
Engaging in the Mediation System
Establishing and Maintaining a Favourable Climate
Diagnosing, Designing, Defining
Managing the Mediation Procedure
Assisting Communication and Cultural Dynamics
Facilitating the Negotiations
Mediators Encouraging Settlement
Variations in Mediation Procedures
Disruptive Issues in Mediation
Avoiding Mediator Traps
Towards Compleate and Wyse Mediators